Terms and Conditions

1. General Information

These Terms and Conditions apply to all services provided by MCM Automechanical, located in the Gold Coast, Australia.

By booking a service through our website or in person, you agree to the terms outlined below.

2. Services

MCM Automechanical provides vehicle servicing, repairs, inspections and diagnostics.

All services are subject to availability and may vary depending on the condition of the vehicle.

3. Bookings and Appointments

Customers can book services through our online booking system or by contacting us directly.

By making a booking, you agree to:

  • Provide accurate personal and vehicle information

  • Attend your appointment at the scheduled time

  • Notify us in advance if you need to reschedule or cancel

We reserve the right to reschedule appointments due to unforeseen circumstances.

4. Pricing and Payments

All prices are indicative and may vary depending on the vehicle condition and additional work required.

Customers will be informed of any additional costs before proceeding with repairs.

Payment is required upon completion of the service unless otherwise agreed.

5. Cancellations and No-Shows

We ask customers to provide at least 24 hours notice for cancellations or rescheduling.

Failure to attend a booking without notice may result in:

  • Loss of appointment priority

  • Potential cancellation fees (if applicable)

6. Vehicle Condition and Liability

Customers must ensure that the vehicle provided for service is safe to inspect.

MCM Automechanical is not responsible for:

  • Pre-existing damage

  • Mechanical failures unrelated to the service provided

  • Delays caused by parts availability or external factors

7. Safety Certificate (RWC)

For Safety Certificate inspections:

  • Vehicles must meet Queensland safety requirements

  • If the vehicle fails inspection, repairs may be required before a certificate is issued

8. Warranty and Workmanship

We aim to provide high-quality workmanship.

Warranty (if applicable) will be discussed depending on the service and parts used.

9. Use of Website

By using our website, you agree to:

  • Use it for lawful purposes only

  • Not misuse or attempt to disrupt the website

  • Provide accurate booking information

10. Privacy

We collect personal information such as name, phone number and email for booking and service purposes.

This information is handled in accordance with our Privacy Policy.

11. Changes to Terms

MCM Automechanical reserves the right to update these Terms and Conditions at any time.

12. Contact Information

If you have any questions, please contact:

MCM Automechanical
Gold Coast, Australia
📧mcmautomechanical@outlook.com

📞 +61 433 723 740